Automechanika - Survey for current customers of Auto Partner

Survey from Auto Partner

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Survey for current customers of Auto Partner

THE VOICE OF AUTO PARTNER'S CUSTOMERS

Step 1 of 3

1. Which market does your company operate in?*

Select a country from the list or choose Other *

2. Which business profile best describes your company?*

Single answer *

Parts distributor / wholesaler Sales network Importer E-commerce / online sales Other

3. What is your role in the company?*

Single answer *

Owner / Management Board Purchasing Sales Business Development Marketing Operations / Logistics Other

4. What matters most to you when choosing an automotive parts supplier?*

Multiple answers * (max. 3)

Price Product availability Delivery speed Breadth of product range Access to well-known brands Commercial terms / discounts Customer service quality Efficient complaints / returns process Online tools / integrations Marketing / sales support Other

5. Which areas do you believe need improvement in your cooperation with Auto Partner?*

Multiple answers * (max. 3)

Logistics and delivery times Product availability Product range Prices / discounts Commercial terms Ordering platform / online system System integration Complaints and returns Contact with your account manager Marketing support / POS Other

6. What could encourage you to increase your cooperation with Auto Partner?*

Multiple answers * (max. 3)

Better availability and a broader product range More competitive commercial terms Faster and more predictable deliveries Dedicated account manager / better service Better digital tools / integration Sales and marketing support Stability of international cooperation Other